Cisco plans to accelerate its existing programs on enterprise collaboration, security compliances and workforce productivity in the IT Services vertical in the coming financial year. “Having reached the mark in creating new markets and delivering new solutions, we are looking at accelerating existing programs as our growth strategy in the coming year,” said Ajay Goel, the recently appointed senior vice president, IT services India and SAARC.
He opined that strong the India story continues despite rupee appreciation, slowdown in the US market and raising wage cost. Increased strategic outsourcing instances from telcos, shift towards IP voice adoption and large Indian ITO/BPO expanding outside of India are other current industry trends. “With the current industry trends, the company plans to grow much beyond the IT Services Industry’s growing pace.
The IT services industry is growing at the rate of 25 per cent in India,” said Goel. “It is the biggest vertical for Cisco and it derives 30 per cent of its revenue from this vertical.” “This year we want to completely focus on increasing the productivity of the customers from their operations,” he added.
According to a Nasscom report, the Indian IT services industry is estimated to reach $60 billion by 2010. Cisco has close to 52000 employees worldwide and India houses 3000 employees.
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